![]() ![]() Since 2015, the FCC has received an annual average of 171,223 unwanted telephone call complaints. ![]() “Most of those unwanted calls are from scammers trying to defraud people and calling on behalf of IRS, DHS, and different companies or from people selling unwanted services such as car warranties,” said Ragib Hasan, tenured Associate Professor at the Department of Computer Science at the University of Alabama at Birmingham whose research is focused on cloud computing and systems security. ![]() More unwanted call reports are kept by the Federal Trade Commission, which maintains a Do Not Call Registry and takes complaints. Nonetheless, a robocall trying to sell something via consumers' wireless or wireline phones is always illegal unless the company has obtained written or oral permission from them. There are only a few exceptions such as emergency calls regarding danger to life or safety that are made to either wireless or landline numbers, or market research, or polling calls via wireline numbers only. The FCC doesn't investigate or resolve those individual complaints but instead uses them to help inform FCC enforcement and policy work. Factoring in repeats for the same phone line, the database contains 551,345 unique numbers.īeing listed in the database doesn't necessarily mean a caller is up to no good. Those represent only 60% of all unwanted call complaints because many phone customers did not report a number from caller ID. The searchable database above reflects 808,342 unwanted calls consumers reported to the FCC in the past eight years. ![]()
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